BENEFITS
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Access2Care (Medicare Transportation Benefit)
Phone: (855) 814-1699
Website: access2care.net
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Aetna (post-65/Medicare Advantage health insurance plan)
Phone: (800) 338-4533
Website: aetnamedicare.com
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Blue Cross and Blue Shield of Texas (CDHP PPO, HMO & PPO) (pre-65/non-Medicare health insurance plan)
Phone: (800) 521-2227
Onsite Service Representative: (210) 207-0103
Website: bcbstx.com
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City of San Antonio (CoSA) – Human Resources Customer Service (for retiree benefits)
Phone: (210) 207-8705
Fax: (210) 207-1455
Email: COSAretiree@sanantonio.gov or AskHR@sanantonio.gov
Website: sanantonio.gov/employeeinformation/retiredemployees
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City of San Antonio (CoSA) – Retiree Liaison/Benefits Customer Service
Phone: (210) 207-0073
Email: COSABenefits@sanantonio.gov
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City of San Antonio (CoSA) – RECOSA Meetings & Events RSVP
Retiree RSVP Line: (210) 207-7000
Email: AskHR@sanantonio.gov
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City of San Antonio (CoSA) – Government Channel/TVSA (to view city council, council committee, and board & commission meetings)
Website: sa.gov/directory/departments/ce/tvsa/government
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City of San Antonio (CoSA) – Property Tax Help
Website: sanantonio.gov/NHSD/Programs/TaxProtest
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Consumer Medical (for Pre-65 Non-Medicare Retirees on Blue Cross and Blue Shield of Texas) (expert medical opinion and clinical advocacy to individuals diagnosed with a serious medical condition)
Phone: (888) 361-3944
Website: myconsumermedical.net
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CVS/caremark
Phone: (866) 808-7470
Website: caremark.com
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Delta Dental (DHMO & PPO)
Phone: (888) 216-8566
Website: deltadentalins.com
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Humana Dental (DHMO & PPO)
Phone: (855) 330-8060
Website: humana.com
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HSA Bank (Health Savings Account)
Phone: (855) 731-5220
Website: hsabank.com
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Medicare
Phone: (800) 633-4227
Website: medicare.gov
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Mission Square Retirement (formerly ICMA-RC) (IRS 457 Plan)
Phone: (800) 669-7400
Website: missionsq.org
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Nationwide Retirement (IRS 457 Plan)
Phone: (877) 677-3678
Website: nrsforu.com
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Social Security Administration (SSA)
Phone: (800) 772-1213
Website: ssa.gov
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Texas Municipal Retirement System (TMRS)
Phone: (800) 924-8677
Website: tmrs.com
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VSP (Vision Service Plan)
Phone: (800) 400-4569
Website: cosaretirees.vspforme.com
If you have any unanswered questions or issues with the City of San Antonio related to retiree benefits, you may contact RECOSA by email at info@recosa.org or by phone at (210) 504-9567 (please leave a message and someone will return your call promptly).
OTHER SENIOR RESOURCES
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City of San Antonio (CoSA) – Rental/Mortgage Assistance
Phone: (210) 207-5910
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City of San Antonio (CoSA) – Homeless Connections Hotline
Phone: (210) 207-1799
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City of San Antonio (CoSA) – COVID-19 Testing
Phone: 3-1-1 or (210) 207-6000 (option 8)
Email: COVID-19@sanantonio.gov
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Family Violence Prevention Services, Inc. – Family/Domestic Violence Crisis Hotline/Emergency Shelter
Phone: (210) 733-8810
Website: fvps.org
National Domestic Violence Hotline
Phone: 1-(800)-799-SAFE (7233)
Website: thehotline.org
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Texas Dept. of Family and Protective Services (investigates abuse, neglect, and exploitation of adults who are elderly or have disabilities
Phone: 1-(800)-252-5400 (24/7)
Website: dfps.texas.gov
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San Antonio Food Bank – Project Hope (monthly staples/groceries for eligible seniors)
Phone: (210) 431-8326
Email: hope@safoodbank.org
Website: safoodbank.org/our-programs/programs-for-seniors/project-hope
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Meals on Wheels San Antonio (nutritious meal delivery service for eligible home-bound seniors)
Phone: (210) 735-5115
Website: mowsatx.org
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City of San Antonio (CoSA) – Utility Assistance
Phone: (210) 207-7830
Website: sa.gov/Directory/Departments/DHS/Financial-Assistance/Utility-Assistance
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Texas Workforce Commission (unemployment benefits)
Phone: 1-(800)-939-6631
Website: twc.texas.gov
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Volunteer Income Tax Assistance (VITA)
Phone: 2-1-1 / (210) 207-1711 / (210) 207-1712 / (210) 207-6575
Website: sa.gov/Directory/Departments/DHS/Financial-Assistance/VITA or vitasa.org
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San Antonio Financial Empowerment Center (free one-on-one financial counseling)
Phone: (210) 431-4425
Website: sanantoniofec.org